Private 24/7 Home Care · Memphis, TN
A boutique care model built for consistency: dedicated caregivers, structured handoffs, and 24/7 support at home from people your family knows by name.
"We didn't want strangers rotating through. We wanted people who actually knew our mother."
— Family of a current clientOur Difference
Most home care agencies dispatch whoever is available. Families often see new faces every few shifts and have to repeat vital routines again and again. We work differently: each client is supported by a dedicated care team with clear protocols, so care feels personal and remains reliable.
We staff in shifts so someone is always awake and alert. No 8-hour sleep gaps. No periods where your loved one is unattended.
You meet your core care team before services begin. We build around consistency first, with backup depth when needed.
You never navigate a call center. You have a direct phone number for the team lead — a real person who knows your situation.
We document every client's routines, preferences, and needs — and update that document when things change. Shift handoffs are structured, not casual.
How It Works
Starting care shouldn't feel like a bureaucratic ordeal. We've simplified the process while keeping clear standards, so from your first call to the first night of care, you know exactly what's happening and why.
We begin with a no-pressure phone call or home visit — no forms, no sales pitch. We want to understand your loved one: their personality, their history, what they love, what they resist, what they need.
Before a single shift begins, you meet your core caregivers. We don't start care until you're genuinely comfortable. If something doesn't feel right, we adjust the fit.
We document everything that matters: daily routines, dietary preferences, medication reminders, mobility considerations, emergency contacts, and the small details that make your loved one feel at home in their own home.
You receive regular updates. Care notes are shared after each shift. We welcome family check-ins. If anything changes — health, mood, routine — you hear from us directly.
What We Provide
We provide non-medical personal care — the hands-on daily help that keeps your loved one safe and at home. Our caregivers are experienced, background-checked, and trained to one care standard, including dementia support and fall prevention.
We coordinate closely with your loved one's existing medical team.
Bathing, grooming, oral care, and dressing — done with patience, privacy, and respect for your loved one's preferences and comfort.
Meal preparation tailored to dietary needs and personal taste. Assistance with eating when needed. Hydration monitoring throughout the day.
Safe transfers, walking assistance, and steady monitoring — especially important during nighttime hours, when most falls happen.
Timely prompts for prescribed medications. We don't administer medication, but we make sure doses aren't missed and note any changes we observe.
Our team has real experience supporting clients with Alzheimer's and related conditions — redirecting safely, keeping routines steady, and staying calm when things get hard.
Laundry, dishes, tidying, and grocery runs. A tidy home makes a real difference in how someone feels each day.
Conversation, games, walks, music, and activities tailored to your loved one's interests. Loneliness takes a real toll, and we take it seriously.
Getting to doctor visits, therapy, and personal outings with someone familiar alongside them — not navigating it alone.
Who We Serve
Our clients are adults who benefit from steady, hands-on support at home.
Their families have often spent months providing most of that care themselves before they're ready to hand off some of it to a team they can trust.
Adults with Alzheimer's or other forms of dementia who require constant supervision and redirection to remain safely at home
Seniors recovering from a stroke, fall, or hospitalization who need more support than family can provide alone
Individuals with Parkinson's, ALS, or other progressive conditions who value staying in familiar surroundings as their needs grow
Families who explored nursing home options and decided their loved one deserves something more personal and continuous
Adult children who live out of state and need a reliable, communicative team they can trust completely
Why Home Care
"After touring three memory care facilities and watching our father's face fall each time, we decided to bring care to him instead. Having the same familiar faces he now recognizes, in his own house, around the clock — it changed everything. He's calmer. He eats better. He's still himself."
— Son of a client, Memphis, TN
Questions
We'd rather answer every question upfront than leave you guessing later. If something isn't answered here, call us.
Medicare does not cover 24/7 custodial home care — it only pays for short-term, skilled medical care after a hospitalization. Long-term care insurance policies often do cover this type of care, so it's worth reviewing your loved one's policy carefully. Some veterans may qualify for VA Aid & Attendance benefits. Families who do not have insurance coverage for this pay privately. We're happy to walk through funding options with you during our initial conversation.
Live-in care places one caregiver in the home for extended stretches — but legally, they must have 8 hours of uninterrupted sleep and breaks throughout the day. That means there are real windows when no one is awake and attentive. We staff in overlapping shifts so there is always a fully alert, awake caregiver present. For clients with dementia, fall risk, or nighttime behaviors, this distinction is critical.
This is one of the most common concerns families bring to us, and it's a legitimate one. We invest real time in introductions — getting to know your loved one's personality and history before care begins so we can make thoughtful matches. If a particular dynamic isn't working, we address it openly and adjust. Because we keep teams consistent, we can't just shuffle people around, which is exactly why we take the introduction process seriously and get the fit right from the start.
Every client has a written emergency protocol established at the start of care — who to call, in what order, and when to call 911 without waiting. Our caregivers know your loved one's physicians, have contact information for every relevant party, and are trained to document and communicate what happened during any incident. We work in close coordination with your medical team.
Yes. Dementia care is the most common reason families seek full-time in-home support. Our team has hands-on experience with the full range of memory care needs — including wandering risk, sundowning, behavioral changes, and communication challenges. We work closely with families to understand how the condition has progressed and what approaches work for their specific loved one.
Typical start time is 15–30 days after consultation, care planning, and caregiver introductions. We don't rush the intake process — getting the care plan and caregiver fit right is more important than speed — but we also understand that care needs can be urgent, and we will do everything we can to accommodate your timeline.
Let's Talk
If you're weighing in-home care for your family, we'll help you think it through honestly — even if we're not the right fit. Call us or fill out the form, and we'll reach out within 24 hours.